Market and Competitor Analysis

Product and Service Evaluation

  • Explanation:
    Evaluates the compliance of the company’s products or services with the demands, quality standards, and customer expectations of the target market.
  • Subtopics:
    • Local Consumer Preferences:
      Examines the suitability of products to the cultural and traditional habits of the region.
      • Reformulating natural cosmetic products to align with the demand for organic products in Asia.
    • Comparison of Service Quality:
      Identifies the advantages and disadvantages of the company’s customer service processes compared to competitors.
      • Example: Competitors in Asia offering multilingual customer service is identified, and improvements in this area are recommended.

Competitor and Supplier Analysis

  • Explanation:
    Analyzes the strategies and supply chain structures of current competitors in the Asian market.
  • Subtopics:
    • Distribution Networks of Competitors:
      Examines the logistics channels and efficiency levels of competitors.
      • Example: 
        A competitor’s extensive logistics network in major cities is identified as a reason for reduced delivery times.
    • Collaborations with Local Suppliers:
      Evaluates the cost advantages and flexibility levels of local suppliers.
      • Example: A regional textile supplier offers cost savings for high-volume orders.

Risk and Opportunity Mapping

  • Explanation:
    Maps potential risks and opportunities to be considered in the Asian market.
  • Subtopics:
    • Currency and Financial Risks:
      Analyzes the impact of currency fluctuations on costs.
      • Example:Hedging is recommended to protect revenues in the local currency against currency fluctuations.
    • Opportunities from Cultural Diversity:
      The region’s demographic diversity creates opportunities for different products and services.
      • Example: A food company creating a product line tailored to traditional tastes in Asia.

Customer Segmentation

  • Explanation:
    Divides the target customer base into segments to understand their needs.
  • Subtopics:
    • E-Commerce Segmentation:
      Examines online shopping habits and identifies target groups.
      • Example: 70% of mobile shoppers are identified as being in the 18-35 age group.

Showroom and Offline Market Needs

  • Explanation:
    Ensures the design of showrooms and physical stores tailored to customer experiences in Asia.
  • Subtopics:
    • Customer Journey Mapping for Showroom Design:
      Identifies customer experience points in the showroom.
      • Example:Providing vehicle test drive experiences with VR technology in a car showroom.
    • Measuring Offline Sales Performance:
      Analyzes the customer traffic and sales conversion rates of physical stores regularly.
      • Example: The relationship between product trials in the showroom and sales rates is evaluated in monthly reports.
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